2023 Product Disclosure Statement (PDS) for TAESS00021 – All States – (Release 1) "*" indicates required fields Step 1 of 13 7% InstagramThis field is for validation purposes and should be left unchanged.PRODUCT DISCLOSURE STATEMENT (PDS) for TAESS00021 FACILITATION SKILL SET (Release 1)About this guide This product disclosure statement (PDS) is a guide for proposed applicants (students), informing them of their obligations and any additional specific terms and conditions that may be related to their enrolment into the course or qualification listed in this document. This document also contains the proposed delivery plan, which, together with the student enrolment form, becomes part of the student agreement between Intelligent Training Solutions (RTO: 22570) and the student named within this document. Elements of this document will also assist the enrolling officer in gathering information required by the pre-training review (PTR). A copy of this PDS together with your responses will be forward to you when you hit the SUBMIT button at the end of this agreement.STUDENT DETAILSName* Dr.MissMr.Mrs.Ms.Prof.Rev. Prefix First Middle Last Date of Birth* Mobile Number*Email* Enter Email Confirm Email COURSE DETAILSCOURSE DURATION BLENDED DELIVERY COURSE As you are a Blended Delivery student, please enter the anticipated start of your first unit* The anticipated start date is your estimate of when you intend to start this course.In which state are you completing this Skill Set?* Australian Capital Territory New South Wales Queensland South Australia Tasmania Victoria Western Australia PLEASE NOTE: The delivery and assessment methods used on this course are: Classroom-based delivery Written assessment activities Practical activities Practical assessment activities A signed and completed copy of this PDS will be emailed to you upon completion and will represent that we have reserved a course placement for you in this qualification. Course placements are issued provisionally and subject to the satisfactory completion of all government visa formalities, institute regulations and payment of fees and charges as indicated further in this document. This PDS will also provide you with a statement of fees. COURSE ELIGIBILITY CRITERIACOURSE ENTRY RECOMMENDATIONS*It is recommended that you possess the following personal skills before enrolling into this qualificaiton: Have reasonable computer skills to be able to work the computer and browse the internet Have LLN (language, literacy and numeracy) skills equivalent to Level 3 or higher of the ACSF* Select AllNOTE: You will be required to complete an LLN indication assessment prior to your enrolment being finalised. If you have any concerns about the LLN assessment, please speak with us first as we are always happy to help. Students who demonstrate LLN skills that are below a Level 3 can still participate and successfully complete this course, however, you will be encouraged to join our full-time or part-time course to ensure that our staff can provide you with the LLN support you may require. REQUIRED STUDENT RESOURCES, TEXTBOOKS AND EQUIPMENTRESOURCES, TEXTBOOKS AND REQUIRED EQUIPMENT As part of your enrolment into this skill set, we will provide you with electronic copies of all your required resources and textbooks. As a student of Intelligent Training Solutions, you will have full access to our Learner Portal once your enrolment has been approved and your first payment instalment received. Other textbooks, such as the subject learner guides, can be purchased on our website: https://www.its.vic.edu.au/store/ by selecting the 'Publications' menu item from the store menu. REQUIRED EQUIPMENT You will require the following equipment to participate successfully in this course: Working pens and highlighters A4 lined workbook for taking notes 1 x 2D ring folder, 1 x presentation folder, 10 x plastic folder inserts (sheet protectors) An active and accessible email account Laptop computer (not required but useful) with Google Chrome and Adobe PDF reader installed USB memory stick (minimum 4gig) Working camera (mobile phones can be used) Outside of scheduled class times, you will be required to access the internet, your emails and our student portal. If you are a blended delivery or part-time student, you will also need to have access to a working computer at home that allows a connection to the internet. COURSE TRAINING VENUECOURSE TRAINING VENUE The following training venue will be utilised at times, during the delivery of this course. Please make sure that you are familiar with this location. National Library of Australia, Conference Rooms, Parkes PI W, Canberra, , ACT 2600COURSE TRAINING VENUE This blended delivery course will be conducted via live-stream video, webinars, and pre-recorded training sessions. For any practical components or assessments, Intelligent Training Solutions will utilise the following training venue or meeting room during the delivery of this course. Please make sure that you are familiar with this location. Eastwood Community Centre, 95 Glen Osmond Road, Eastwood, SA 5063; (Classroom) or The Lights Community and Sports Centre (Meeting Room) PLEASE NOTE: Before your course starts, your course coordinator or trainer/assessor will provide you with a timetable or delivery schedule stating any locations you will need to attend.COURSE TRAINING VENUE The following training venue will be utilised at times, during the delivery of this course. Please make sure that you are familiar with this location. I.T.S Training Centre, Unit 7, 16a Keilor Park Drive, East Keilor, VIC 3033Training Venue Acknowledgment* I understand that I may need to attend this training venue for my practical classes and assessments. ACCESS TO OUR STUDENT PORTALACCESS TO YOUR STUDENT PORTAL Once your enrolment has been approved and processed, our administration team will create your login credentials allowing you to access the I.T.S Learner Portal. You will also receive a Welcome Email containing instructions on how to access our Learner Portal together with instructions on how to contact the student support team to arrange your first appointment with our trainers. PLEASE NOTE: During your first appointment with your trainer/assessor, you will be shown how to access your course on our Learner Portal and will be provided with a demonstration of how to navigate and use our system. ASSESSMENT METHODS USED ON THIS COURSECOURSE ASSESSMENT METHODS As this is a nationally recognised Vocational Education and Training (VET) skill set derived from the Certificate IV TAE qualification, each unit of competence will be assessed. Each assessment within the course will be a competency-based assessment. Successful outcomes for this qualification will be determined by a range of different assessment methods, including: Assessment or student workbooks Written assessments Observation of simulated practical activities Structured questioning and discussion Written or verbal questioning at the completion of each session. ACCESS TO STUDENT SUPPORTSTUDENT SUPPORT Student support is a cornerstone of our organisation. Regardless if you are a full-time, part-time or blended delivery student, you will always have access to our trainers and your student support liaison officers. Our support officers and trainers are available at our Training Centre Monday through Friday and Saturday by appointment. Whether you wish to engage our support and training services daily, once a week or in blocks, it is up to you.FULL UNRESTRICTED SUPPORT ACCESS You will have full unrestricted student support access for the first 4 weeks of your enrolment. This level of support includes: The ability to attend all timetabled classes; Weekly one-on-one, face-to-face support sessions (by appointment); or Live video conferencing support sessions (by appointment); or Telephone support (by appointment); or Email support RESTRICTED SUPPORT ACCESS After your initial 4-week enrolment period, you will automatically be moved to ‘restricted support access’. This level of support includes: The ability to attend all timetabled theory classes; or Telephone support (by appointment); or Email support We do have a course extension program for students who wish to have full unrestricted support access after their initial 4-week enrolment period. Information on this program can be found further along within this agreement. We have fixed student support times and the ability to generate a support service at any time by appointment. Support for this qualification is available during the following times: PHONE and EMAIL* Monday through Friday - 8.30 am to 4.45 pm ONLINE VIDEO CONFERENCE Available by appointment five days a week – Support days subject to booking availability FACE TO FACE Available by appointment five days a week – Support days subject to booking availability. *NOTE: Responses to email support requests will occur during the times stated above, however, responses may be delayed by up to 24-48 hours at times. If your support enquiry is urgent we recommend calling us. COURSE EXTENSION OPTIONS (IF REQUIRED)COURSE EXTENSION PROGRAM Although we expect you to be able to complete your course within the timeframe stated above, each enrolled student will have a maximum of two (2) months in which to complete this Skill Set. As stated on the previous page, in the first 4 weeks of your enrolment, you will be provided with full unrestricted support access; this access will be limited after the initial 4-week enrolment period. At the end of your two-month enrolment period, your course results will be finalised and results entered and reported. If you wish to extend your enrolment period beyond the two months OR have unrestricted access to student support after your initial 4-week period, you will be required to apply for a course extension. Information on course extensions can be found below. PLEASE NOTE: We will always prefer to work with you during your enrolment period to assist you in getting through your study as quickly as you can; however, we completely understand how difficult it can be to fit study into a hectic lifestyle so, in the event, you are unable to complete your course within the two-month timeframe or should you require additional support after your initial 4-week enrolment period, we have an extension program in place which will provide you with a little extra time and support. Intelligent Training Solutions can extend your enrolment expiry date in line with your required timeframe. IMPORTANT NOTE: If you are enrolled (or are about to enrol) in the TLI41222 Certificate IV in Motor Vehicle Driver Training course, your enrolment in the TAESS00021 Facilitation Skill Set will have a course end date that is two months after your TLI41222 course end date. Please speak with your enrolment officer if you require any additional clarification. STANDARD COURSE EXTENSION A standard course extension is available to any student wishing to extend their course. Please note, you must apply for your course extension BEFORE your course expiry date to avoid cancellation of your enrolment. The standard course extension fee is $135 per month*. *Prices are subject to change without notice. Please check our online store for current prices. For more information on our extension time frame options, visit our website: https://www.its.vic.edu.au/student-administration/NON-STANDARD (NO-FEE) COURSE EXTENSIONS If you wish to apply for a waiver of the standard course extension fee due to extreme hardship, extenuating circumstances, or a debilitating medical condition, then you should apply for a Non-Standard Extension. For more information on our extension time frame options, visit our website: https://www.its.vic.edu.au/student-administration/PLEASE REMEMBER WE ARE HERE TO SUPPORT YOU AND ARE KEEN TO ASSIST YOUR SUCCESS IN ANY WAY WE CAN. If you feel you will have an issue with completing before your courses end date or if you need assistance or guidance, please do not hesitate to contact us. PROGRAM DELIVERY AGREEMENTPROPOSED DELIVERY AGREEMENT BETWEEN INTELLIGENT TRAINING SOLUTIONS AND YOU AGREED ON PROGRAM DELIVERYBased on your previous responses, the following units of competence will form the foundation of the Agreed Program Delivery between yourself and Intelligent Training Solutions. Below are additional options whereby you must select the units you wish to undertake, whether by RPL, Direct Credit Transfer, or Traditional training. This PDS (specifically the Agreed Delivery Plan within) is considered a live document that changes and evolves with you as you progress through this qualification. Its existence within this PDS signifies the minimum delivery requirement agreed upon between both yourself and us. In other words, Intelligent Training Solutions will deliver on the units of competency (subjects) you select below, at the price listed below, within the time frame listed in this document. In the event of a price increase, your enrolment fee is locked in for the duration of your course providing that you have commenced with your course AND you have not reached the intended course end (expiry) date, which is two months. If you have not completed your course within the two-month expected timeframe, additional fees will apply to continue with your study. SCHEDULE OF DELIVERY FOR TAESS00021 FACILITATION SKILL SET National Code National Title AQTF Level Core or Elective Unit Maximum Face to Face or Webinar Hours* Maximum Personal Study Requirement in hours* TAEDEL411 Facilitate vocational training 4 Core 28 17 TAEDES412 Design and develop plans for vocational training 4 Core 35 25 *Depending on your prior knowledge and experience within a field of study, you may not require the full hours stated in the table above. In most cases, the lower the AQTF level of a unit, the more chance there is of a student having existing knowledge in that field. The hours represented within this table are the maximum allowed for delivering and assessing these units. Has a pre-training review been conducted?* YES NO Has skills recognition been discussed and offered* YES NO If you have not yet had the opportunity to discuss RPL or Mutual Recognition, our course coordinator will be in contact with you prior to enrolment with additional information on what skills recognition is and the process involved should you wish to apply.Would you like to apply for Recognition of Prior Learning for any of the subjects listed above?* YES NO Intelligent Training Solutions will consider any credit transfer or exemptions for previous studies or industry experience you have obtained. This may be from formal or informal training, paid or unpaid work experience. Before signing this document, please take the opportunity to discuss any RPL or DCT opportunities with your enrolling officer. This is not your final opportunity to apply for RPL or DCT. You may apply at any stage during your course. For more information visit our website.Would you like to apply for Mutual Recognition for any of the subjects within this qualification?* YES NO To apply for Mutual Recognition, you must hold the identical unit of competency issued by an RTO.Have you already completed a LLN assessment with Intelligent Training Solutions?* YES NO TAESS00021 Facilitation Skill Set (Release 1)* Price: I wish to enrol into the TAESS0021 Facilitation Skill Set TAEDEL411 - Facilitate vocational training TAEDES412 - Design and develop plans for vocational training Deselect AllI wish to apply for RPL into the following core units of competency* TAEDEL411 - Facilitate vocational training TAEDES412 - Design and develop plans for vocational training Select AllI wish to apply for Mutual Recognition for the following core units of competency* TAEDEL411 - Facilitate vocational training TAEDES412 - Design and develop plans for vocational training Select AllYou MUST provide evidence that you hold the identical unit of competence by way of a Statement of Attainment issued by an Australian RTO before being granted a credit transfer.Estimated Enrolment Fee PRE TRAINING REVIEW QUESTIONSSTUDENT PRE-TRAINING REVIEW QUESTIONS Please note that the majority of the pre-training review (PTR) questions that we are required to ask by our regulators have already been answered via your enrolment form, therefore we will not be asking you to complete those questions again. Instead, below you will find a few additional questions that relate directly to this qualification. This section of your agreement must be completed prior to your scheduled commencement or enrolment date so to allow our staff enough time to formulate a plan to best support you through this course should you need it. Intelligent Training Solutions uses the answers collected by this pre-training questionnaire to ensure that you are only enrolled into a qualification that you can either successfully complete or that we can support you in so that you can achieve your intended goals and outcomes.Q1: Briefly explain why you have chosen to do this course and what you hope to gain from it?*Q2: Thinking about how you like to learn – please identify your preferred learning style. Please select one or more:* Face to Face classes Hands on training On the job / workplace training Online, self-paced learning DIGITAL CAPABILITYQ3: How do you plan to access a computer or the internet outside of scheduled class* At home After hours at a training venue Public library Through family and/or friends Do you use any of the following digital devices? Please select one or more* Computer Laptop Smartphone Tablet/iPad None of the Above How often would you use these devices?* Daily Weekly Monthly Less than monthly Once a year Please select any of the statement listed below that apply to you.* I am confident in using a computer I am comfortable in producing and saving documents on my computer I am confident that I can locate and watch a video on Youtube I have a basic understanding of how to use social media (Facebook etc...) I am confident in my abilities to conduct research using the internet I am confident in my abilities to send, receive and read emails I am NOT comfortable with any technology You have said that you are NOT comfortable with using any type of technology. If this is the case that please ensure you have enrolled into our full-time course. Our part-time and blended delivery courses require the student to use technology and based on your answer, would not suit your requirements. PAYMENT OPTIONSPLEASE SELECT YOUR PREFERRED PAYMENT SCHEDULE Please select your preferred payment option below.* Click on any option below to view specific information Pay On Invoice PayAdvantage - Direct Debit (Weekly, Fortnightly or Monthly) DIRECT DEBIT To assist us with setting up your direct debit, please answer the following questions. DIRECT DEBIT FROM A SAVINGS ACCOUNT (RECOMMENDED OPTION) When setting up a direct debit from a Savings account, your course enrolment fee will be split equally over your selected period of time. Intelligent Training Solutions will absorb the PayAdvantage $1.35 transaction fee. DIRECT DEBIT FROM A CREDIT CARD When setting up a direct debit from a Credit Card, as with the above option, your course enrolment fee will be split equally over your selected period of time. On top of the instalment amount, PayAdvantage will add a $1.35 transaction fee plus a 1.87% credit card processing fee. WHAT HAPPENS IF I HAVE INSUFFICIENT FUNDS IN MY ACCOUNT? If your account has insufficient funds on the day of processing a $5.50 dishonour fee plus the standard transaction and/or processing fees will be charged to your account. PayAdvantage will attempt to re-debt your account within 3 days from the date of the failed attempt. ARE THERE ANY OTHER FEES ASSOCIATED WITH PAY ADVANTAGE (DIRECT DEBIT)? No. Unless you select to receive emails or text message notifications from Pay Advantage reminding you about upcoming payments, there are no additional charges or fees associated with Pay Advantage. All email and text message reminders are turned off by default.DIRECT DEBIT To assist us with setting up your direct debit, please answer the following questions. DIRECT DEBIT FROM A SAVINGS ACCOUNT (RECOMMENDED OPTION) When setting up a direct debit from a Savings account, your course enrolment fee will be split equally over your selected period of time. On top of the instalment amount, PayAdvantage will add a $1.35 transaction fee. DIRECT DEBIT FROM A CREDIT CARD When setting up a direct debit from a Credit Card, as with the above option, your course enrolment fee will be split equally over your selected period of time. On top of the instalment amount, PayAdvantage will add a $1.35 transactions fee plus a 1.87% credit card processing fee WHAT HAPPENS IF I HAVE INSUFFICIENT FUNDS IN MY ACCOUNT? If your account has insufficient funds on the day of processing a $5.50 dishonour fee plus the standard transaction and/or processing fees will be charged to your account. PayAdvantage will attempt to re-debt your account in 3 days from the date of the failed attempt.Which account would you like to use for your Direct Debit* Cheque or Savings Account Credit Card Account What frequency would you prefer?* Weekly Fortnightly Monthly Over what period of time would you prefer?* 4 weeks - 1 month 12 weeks - 3 months Other If other, please enter your preferred time period in weeks*What date would you like your Direct Debit to start on?* With our Pay On Invoice option, we will invoice your course enrolment fees to you in equal instalments across 16 or 24 weeks. Your first invoice will be due in seven (7) days from the date of your enrolment, however, you are welcome to make payment sooner should you wish to get started in your course. The remaining instalments will be spread one month apart from the date of your first invoice. It is important to note that Intelligent Training Solutions will send you ALL of your invoices at once. The task of paying your invoices in the correct order AND paying on time remains your responsibility. We recommend that: You make payment by the due date for each invoice. (Each of the invoices will have a different due date). Failure to make payment on or by the due date will result in a late payment fee being added to your account. NO EXCEPTIONS. You make payment on the invoice in sequential order. Example: INV 4901, 4902, 4903 and 4904. Pay by Invoice: Terms and Conditions: A late payment fee will be applied to any invoice paid beyond the due date. NO EXCEPTIONS In the event your invoice is more than 28 days late, Prushka Fast Debt Recovery debt collection agency will be engaged. All associated costs involved from engaging this agency will be added to your account. This is generally 40% of the outstanding value of your invoice. For the full terms and conditions regarding late fee, please visit: https://www.its.vic.edu.au/knowledge-base/late-fees-and-other-chargers/ Over how many weeks would you like to spread your course fees over?* 4 weeks - 1 month 8 weeks - 2 months Other Please enter your preferred time period in weeks* OTHER FEES AND CHARGESOTHER FEES AND CHARGES As part of your enrolment in this course, you will be given unlimited access to your course on our learner portal. You will also have unlimited access to student support, face-to-face appointments and our live webinars as per the arrangement within this document. It is important to note that additional fees and charges will apply to students who do not attend scheduled support sessions, practical sessions or events without providing 48 hours’ notice. Failing to attend a scheduled appointment or drive sessions without providing us with 48 hours’ notice costs the course and our training organisation money and takes away valuable time and resources from other students in your class. The following fees and charges will apply to any student to fail to attend an appointment or training session without 48 hours’ notice. $100 per hour fee is charged for failing to attend a theory or support session without sufficient notice. $490 per session fee is charged for failing to attend a practical session without sufficient notice. PLEASE NOTE: You can cancel or change your appointment anytime up to 48 hours prior to your appointment time. To change your appointment, call 03 5415 0204, 03 5415 0214 or text 0457976531. This information will be sent to you again in your welcome letter.Consent for Other Fees and Charges* I understand that should I fail to attend a face to face session scheduled for me that I confirmed, I will be charged a non-attendance fee as stated above. Identification RequirementsAs part of your enrolment, you will need to provide 100 points of Identification. All ID documents must be either certified by a Justice of the Peace (Police Officer, Pharmacist, Accountant etc...) or be witnessed by one of our own enrolment officers. To provide us with your ID, you can either upload two forms of ID here or send your ID to enrolment@its.edu.au Upload your ID here Drop files here or Select files Accepted file types: jpg, png, pdf, Max. file size: 64 MB. APPLICANT DECLARATIONApplicant Declaration - This section must be completed. Please read the following information carefully Prior to accepting the terms and conditions below, please be sure to view our full terms and conditions on our website by clicking here: Terms and ConditionsIMPORTANT INFORMATION By ticking the boxes below and signing the bottom of this program delivery agreement, you will be entering into a contract with Intelligent Training Solutions Pty Ltd (RTO: 22570) for the delivery of the qualification listed within this agreement and selected on your enrolment form. This PDS together with your enrolment will form the foundation of your terms and conditions for enrolment into this qualification. From time to time, we may amend our terms and conditions or the terms of this agreement, however, if such an amendment is required, we will notify you in writing of any proposed changes before they take effect. Once you have accepted this agreement and have made arrangements for your course fees, we will be in touch with you to provide you with access to the ITS student portal and arrange your first face to face session with your trainer.Please read the following statements and check the box next to each one.* I understand the full terms and conditions of this written agreement including the refund, withdrawal and cancellation conditions of my enrolment and confirm that I have been fully advised of the fees involved with my course. I therefore agree to be a student at Intelligent Training Solutions Pty Ltd. I understand my obligations regarding my course fees and understand that as the 'student' of this course, my payment obligations remain my responsibility. I also understand that should I nominate a third party (such as an employment agency or employer) to pay for my course fees on my behalf, I am still responsible for payment in the unlikely event my nominated third party does not pay for this course. I understand that I must provide a minimum of eight (8) days’ notice to Intelligent Training Solutions in writing should I plan to withdraw from my course prior to its commencement. I also understand that should I fail in my duty to provide such notice, I will be held liable for the entire cost of my course fee. I understand that failure to adhere to this condition of enrolment will result in my account being sent to a debt collector for the recovery of any outstanding fees. NOTE: Failure to officially withdraw from a course (as stated in our refund clause within our Terms and Conditions) will result in a vacant position within the course and will deprive the RTO and the course from the revenue your enrolment would have provided. I understand and acknowledge that should I wish to withdraw or drop out of my course after my enrolment has been approved and my first payment has been made, I will be ineligible for a refund and may be liable for any outstanding course fees. I give permission for Intelligent Training Solutions Pty Ltd to apply for, check, or request the details of my Unique Student Identifier on my behalf. I acknowledge that I have received information on the following: The courses code and title The courses status according to the training package (example: Current, superseded etc…) The courses duration and my required time commitment The delivery location of this course The courses delivery modes (formats) – This information was available to you on the first page. Select AllSignature*
