Categories

Category - QA2 - VET Student Support (Feedback, Complaints & Appeals)

Standards for RTOs 2025 – Outcome Standards 2.7-2.8 (formerly 2015 Standard 2)

Student Appeals Policy

Date: 11/02/2025
By: Alexander Mueller
Categories: QA2 - VET Student Support (Feedback, Complaints & Appeals), RTO Policies and Procedures

Complaints Management Procedure

Date: 13/01/2025
By: Alexander Mueller
Categories: QA2 - VET Student Support (Feedback, Complaints & Appeals), RTO Policies and Procedures

Transition of Training Products – SOP

Date: 18/01/2026
By: Alexander Mueller
Categories: Administration, Compliance Requirements - Integrity of Nationally Recognised Training Products, QA2 - VET Student Support (Feedback, Complaints & Appeals), RTO Policies and Procedures